Lift Operations Manager 291 views

Job Expired

The Lift Operation Manager provides for the safe uphill transportation for guests and co-workers by supervising the daily operations of ski lifts and the team members that operate them. Communicate regularly with other departments including lift maintenance, snowsports, tickets & rental, ski patrol, human resources, marketing, and recreation.

  • Supervise, coach, motivate and train lift operation team, including the review and evaluation of work assignments for completion and compliance; make recommendations for improvements and modifications; prepare department schedule, set team priorities, and communicate shared goals and expectations.
  • Assist the Mountain Manager with hiring/staffing, employee discipline, employee goal setting, and recognition.
  • Plan, supervise, and coordinate daily lift operations by exercising supervisory leadership over approximately 50 lift operators during winter operations and 10 during summer operations.
  • Coordinate cross-departmental training with snow sports and ski patrol including loading of kids, and emergency operation procedures.
  • Implement, maintain, and coach safety in the workplace.
  • On-hill management, evaluation, and training of lift operations.
  • Monitor weather conditions and general surroundings by inspecting all lifts and operators on a regular basis.
  • Supervise and assist with daily openings and closings including transportation for team members to work sites, preparation of ramps, and mazing.
  • Work closely with lift maintenance team to ensure issues are resolved when they arise, and assist with preventative maintenance tasks as required by lift maintenance.
  • Provide superior and interactive service to our guests by modeling the Crystal CLEAR Difference and coaching staff to do the same.
  • Oversee the daily completion of all appropriate reports including daily lift logs, incident reports, and others as needed.
  • Meet service level objectives and department goals as set for by the Mountain Manager.
  • Support continuous improvement activities.
  • Assist in the support of new and ongoing projects.
  • Other duties as assigned.


  • A minimum of 3 years of relevant managerial or supervisory experience.
  • Understanding of and/or proficiency in alpine and lift operations.
  • Strong interpersonal skills to communicate clearly and effectively with guests, employees, and the other resort divisions.
  • Familiarity with OSHA/MIOSHA safety standards and basic labor practices. Skilled in the proper and safe use of all equipment, tools, products, and materials relating to the department.
  • Self-directed and able to maximize use of time, resources, and technology.
  • Proficient keyboarding skills and knowledge of the internet and Microsoft Office tools (Word, Excel & Outlook).
  • Able to analyze, interpret, and present data in various formats.
  • Dependable and meets goals.
  • Demonstrate clear written and verbal communication skills, attention to detail, and organization.
  • Exemplify professional ethical conduct and adherence to company Core Values.


  • Associate’s degree, technical college courses, or equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above. Minimum of a high school diploma or GED required.

Physical & Other Requirements:

  • Requires good hand-eye coordination, arm, hand, and finger dexterity, including the ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.
  • Ability to bend, squat, climb, push, and pull and stand up to 8 hours per day.
  • Ability to frequently lift and/or move up to 50 lbs, and occasionally lift and/or move up to 100 lbs.
  • Ability to downhill ski and/or snowboard.
  • Ability to work outdoors in a mountain environment with variable and often extreme weather conditions.
  • Evenings, weekends, and holidays can be part of the schedule as the manager.
  • Must have an unrestricted and insurable driving record.
  • This job has expired!
Share this job
Company Information
Connect with us

Mountain Jobs and Employment at ski resorts

The comprehensive employment resource for our global mountain sports and ski town communities.


> Banner Advertising Information
Sales: +1 (970) 316-3146


> Submit Support Ticket

Search by Company

Search by Keyword