Sugarbush Inn Front Desk Agent

Lodging
(Full Time & Part Time / Winter Seasonal)

Summary

Are you a naturally friendly person with a helpful personality? The Sugarbush Inn is searching for a Front Desk Agent with a strong eye to guest service.

Responsibilities

As a primary point of guest service contact, tasks will be performed in a welcoming and professional manner. Agents ensure positive, accurate, prompt, and courteous service, while putting the guest’s interests first. Duties include: greeting guests, answering phones, checking guests in/out, providing information about the resort and the Mad River Valley.

Requirements

Experience at a hotel front desk is preferred, but will train the right candidate. A professional personality is essential to this important service role. Front Desk Agents must be able to maintain a friendly, responsive, helpful and knowledgeable attitude while juggling many demands. Availability for a flexible workweek (including holidays and weekends) is necessary. General computer knowledge and experience with cashier/customer service is preferred while previous use of SMS or other reservations systems is a plus. Timely and reliable attendance is essential. Job training will begin in early December, and the position will run until the end of March.

This position is subject to a background check. A criminal records check will be performed on all applicants offered employment. An offer of employment is contingent upon results of the background check.

 

Please apply online at http://www.sugarbush.com/discover/employment/job-application/

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Our commitment to “Be Better Here” begins with our employees.

Employment at Sugarbush means being a part of a cohesive team, working together to deliver unparalleled guest service while enjoying all that the mountain and valley have to offer.

You are invited to contribute to grow and have fun as a valued Sugarbush team member.

Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground including skiing, golf, mountain activities, discounts, and more, so it’s easy to share your love for Sugarbush with our guests.

Come see what we have to offer and how you can contribute.

Come, Be Better Here

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