The role of Snowsports Coordinator is to provide organizational support to all of the Snowsports School operations from both a planning and operational viewpoint. Working directly with the Snowsports School Director in the implementation of the season’s initiatives, along with having a daily guest facing presence in support of our products and services ensuring an exceptional guest experience.

Job Responsibilities include but are not limited to:

Administrative

  • Direct support for the Snowsports School Director and Assistant Director/Training Director.
  • Manage the hiring process of Snowsports Pros through My Staffing Pro and Pro Connect.
  • Facilitate the accurate set up of Pros in Pro Connect and Siriusware.
  • Administer the daily efficient and accurate input of payroll.
  • Input of Pro’s schedules into Pro Connect.
  • Problem solving for any staff payroll issues.
  • Email and phone communication with guests.

System Development

  • Flaik GPS Tracking system with badge and marketing development to our internal and external guests.
  • Employee performance evaluations through Flaik Snowsports Management Software.
  • Snowsports School web page update collaboration with all outside departments.
  • Implementation of the on snow Flaik Snowsports Software class list and reporting systems.

Guest Facing

  • Have a presence during morning line ups and assignments to facilitate the guest experience.
  • When appropriate act as a liaison between the sales staff, guest and Snowsports Pros.
  • Work directly with Snowsports School management team in implementing “Crystal 2020”.
  • Assist with booking private lessons.
  • Maintain effective working relationships with Mountain Sports Teams guests and school program coordinators.
  • Role model, lead and support Snowsports School and resort Guest Service initiatives.
  • Monitor Guest Research Survey results with the Director and jointly implement any program initiatives to drive results from feedback.

Inter-Departmental

  • Collectively work with Marketing on implementing new campaigns with Flaik GPS, PSIA-AASI and the Crystal Mountain Ingrid Backstrom Freeride program.
  • Facilitate information with Snowsports School, Product Sales and Rentals.
  • Willingness to pursue professional development within PSIA-AASI
  • Participate in the Crystal Mountain Training Program
  • Proficient with Microsoft Office and Excel specific applications
  • Clerical, data entry or office management experience
  • Previous payroll entry experience
  • Some college or degree – preferred
  • Pre-employment background check required
  • Abides by all Crystal Mountain employment guidelines

Key Skills

  • Must work well in a team environment
  • Strong organizational and time management skills
  • Strong oral and written communication skills
  • Excellent customer service management
  • This job has expired!
Share this job

Mountain Jobs and Employment at ski resorts

The comprehensive employment resource for our global mountain sports and ski town communities.

Contact Us

Skiresortjobs.org
sales@skiresortjobs.org
Sales: +1 (970) 316-3146

Support

> Submit Support Ticket

Search by Company

Search by Keyword